This policy determines the directions for the strategic-corporate development and success of the company, the well-being of its employees and the management system, ensuring the quality of the services rendered by “TERRA PHARM” LLC.
The management of “TERRA PHARM” LLC undertakes the following obligations and guarantees for the realization of its main direction in the field of quality:
Ensuring compliance of the company’s activities with legislative, normative documents, technical specifications and ISO 9001:2015 and ISO 13485:2016 international standards on management systems and other requirements;
To improve the quality of processes in the areas of service provided for customers;
Constantly increasing the qualification of the staff and directing it to achieve the set goals;
It will ensure the protection of data confidentiality and property rights of its customers, including electronic storage of documented data and transmission of results;
To prevent pollution of products;
Continuously strive to improve the system, increase the quality of the work done, and increase the satisfaction of customers;
To keep the Integrated Management System in working condition and to help its constant improvement and development and to ensure the necessary financial, personnel and other resources and their efficient use;
The Company’s Policy applies to the following areas of activity:
The main field of activity is the supply of medical consumables, devices, tools and other means to private clinics and public hospitals
Purchase, sale and storage of medical products and medicines
THE MANAGEMENT OF THE COMPANY IS PERSONALLY RESPONSIBLE FOR THE IMPLEMENTATION OF THE QUALITY POLICY AND IS RESPONSIBLE FOR PRESENTING THIS POLICY TO THE WORKERS AND PROVIDING THE RESOURCES NECESSARY FOR IMPLEMENTATION.
